Where to get support for your Roku TV Wireless Soundbar
You can visit the Audio devices page on the support website to find valuable setup instructions and troubleshooting steps, along with an overview of features and how-to tips. Additionally, you can visit the Roku blog for helpful tips as well as connect with other customers on the Roku Community or Roku social channels like Facebook.
For detailed instructions when preparing for installation, completing the setup process, or configuring settings; refer to the Roku TV™ Wireless Soundbar setup guide.
If you need additional help with your Roku TV Wireless Soundbar, contact the manufacturer.
How to contact the manufacturer of your Roku TV Wireless Soundbar
For a Roku TV Wireless Soundbar made by Roku, you can contact Roku support directly. For a Roku TV Wireless Soundbar made by TCL, contact TCL support.
How to find the model number
When contacting the manufacturer, you may need your wireless soundbar model number. If you do not have the original packaging and cannot find this information on the back panel of your wireless soundbar, use the instructions below to assist.
- Press Home
on your Roku TV remote - Scroll and select Settings
- Select System
- Select Remotes & devices
- Select Speakers
- Select Wireless soundbar
- Select About to locate the model number