Where to get support for your Roku TV
You can visit support.roku.com to find valuable setup instructions and troubleshooting steps, along with an overview of Roku TV™ features and how-to tips. Additionally, you can visit the Roku® blog for helpful tips as well as connect with other customers on Roku social channels like Reddit, Facebook, or Roku Community.
For in-depth instructions when making connections, completing the Guided Setup, using features, or configuring settings; refer to the:
If you need additional help with your Roku TV, contact the TV manufacturer (e.g. TCL, Best Buy Insignia, etc.). If you are not sure what type of TV you have, learn how to know if you have a Roku TV.
How can I contact the TV manufacturer of my Roku TV?
For a Select or Plus Series, Roku-branded TV, you can contact Roku support directly or find data sheets and energy guides online.
For a Roku TV made by any other manufacturer, use the links below to find setup and troubleshooting help as well as support contact information.
- Element - Element Roku TV support
- Hisense - Hisense Roku TV support
- Insignia - Insignia Roku TV support
- JVC - JVC Roku TV support
- LG - LG Roku TV support
- onn. - onn Roku TV support
- Philips - Philips Roku TV support
- RCA - RCA Roku TV support
- Sharp - Sharp Roku TV support
- TCL - TCL Roku TV support
- Westinghouse-Westinghouse Roku TV support
When contacting the TV manufacturer, you may need your TV model number. If you cannot find this information on the back panel of your Roku TV, use your Roku TV remote and go to Settings > System > About.