Learn about video doorbells

Getting to know your Roku Video Doorbell and Chime SE

When you are ready, download the Roku® Smart Home mobile app.

  • download the iOS version of the Roku Smart Home mobile app on the App store       download the Android version of the Roku Smart Home mobile app on the Google Play store

To learn more about your Roku Smart Home device before you begin, take a moment to review the helpful resources in this article.

Which Roku video doorbell do I have?

Roku offers two models of video doorbells:

  • Roku Video Doorbell & Chime SE (model DS1000) 
  • Roku Wire-free Video Doorbell & Chime SE (model DB1000)

You can find information specific to each model in the sections that follow. Beyond that, you can view details about features common to both models along with troubleshooting topics.

Video Doorbell & Chime SE

Details for the Roku Video Doorbell & Chime SE

Your Roku Video Doorbell & Chime SE delivers 1080p video with a 120° vertical and 88° horizontal head-to-toe view. It is designed to replace your basic mechanical doorbell and chime using the existing wiring. When it is time to remove that old doorbell and disconnect that old chime, be sure to switch off power at the circuit breaker before beginning installation. If you are not comfortable working with electrical wiring, you may want to consult with a licensed electrician.

For guided assistance, you can find detailed instructions in the setup article or an overview in the Quick Start Guide, or you can follow along with the tutorial video.

After you are finished with setup, take a moment to see a live view of your front door on your phone or Roku streaming device. When you want to learn more, jump to the features section of this article to find out how easy it is to greet visitors and monitor your front door. If you run into any issues along the way, check out the troubleshooting topics for more help.

Wire-free Video Doorbell & Chime SE

Details for the Roku Wire-free Video Doorbell & Chime SE

Your Roku Wire-free Video Doorbell & Chime SE delivers 1440p video with a 150° horizontal and vertical ultrawide head-to-toe view of your door. It can replace your basic mechanical doorbell and chime using the existing wiring, or you can choose to install it in a wire-free location where a doorbell does not exist today knowing that the rechargeable battery lasts up to 6 months on a single charge. Your chime has dual-band Wi-Fi for superfast notifications helping to preserve the battery in your doorbell.

If you are replacing an old doorbell and disconnecting an old chime, be sure to switch off power at the circuit breaker before beginning installation. If you are not comfortable working with electrical wiring, you may want to consult with a licensed electrician. If you are installing your video doorbell where no wiring exists today, try choosing a wire-free location that is roughly chest level, or about 48 inches. For optimal camera viewing, avoid picking somewhere higher than 78 inches.

For guided assistance, you can find detailed instructions in the setup article or an overview in the Quick Start Guide, or you can follow along with the tutorial video.

Video coming soon…

After you are finished with setup, take a moment to see a live view of your front door on your phone or Roku streaming device. When you want to learn more, jump to the features section of this article and find out how easy it is to greet visitors and monitor your front door. If you run into any issues along the way, check out the troubleshooting topics for more help.

Features of your doorbell

Now that your doorbell is set up, check out all the great features included with your Roku video doorbell.

  • Remote monitoring: Pull up a live stream of the action any time with the Roku Smart Home app or any Roku streaming device.
  • Motion & sound detection: Get an alert when your doorbell detects motion or sound. Read about how to adjust motion and sound detection settings.
  • Night vision: Get crystal-clear, detailed video, even in the dark. Learn how to make adjustments to night vision.
  • Weatherproof: With IP65 weather resistance, your Roku video doorbell works great in the rain, snow, and sun.
  • Two-way audio: Speak to guests when they arrive or tell the delivery person exactly where to leave a package. Learn more about using two-way audio.
  • Chime: Switch from the traditional “ding dong” and choose from a variety of other choices for your chime. You can pair multiple chimes to hear alerts in different rooms or floors.
  • Automation: There are three types of rules to automate and make your smart home experience more efficient:
    • Shortcuts: Control a certain action, like turning off your video doorbell, with the tap of a single icon on the smart home app Home screen.
    • Schedules: Have your notifications turn on or off at specific times.
    • Device triggers: Connect multiple Roku Smart Home devices, such as your video doorbell and smart bulb, and select one device to trigger the other.

When you sign up for a Roku Smart Home Subscription, you unlock the additional features for your video doorbell described below.

  • Cloud storage: Store recordings for up to 14 days.
  • Intelligent detection: Person, package, vehicle, and animal detection tell you exactly what is going on.
  • Instant recording: Set your doorbell to start recording when it detects motion or sound in a motion detection zone.

Troubleshooting your doorbell

For help solving an issue with your Roku video doorbell or one of its features, refer to the detailed articles below:

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