Why is my Roku remote not working?
Remote issues are different based on the type of Roku remote. Before you begin troubleshooting, first determine which type of remote you use with your Roku streaming device: A Roku simple remote or a Roku voice remote.
This article will help you find out what type of Roku remote you have and then get you to the right article with troubleshooting instructions for your specific remote. You will find instructions on how to fix your Roku remote not connecting, not responding, not pairing, missing button presses, and any other issues that cause it to not work.
If you have a new remote, you can learn how to set up your Roku simple remote or Roku voice remote in other articles.
How to know what Roku remote you have
All Roku voice remotes have a voice button located near the purple directional pad that has either a microphone 
or magnifying glass 
icon.
If your remote has a voice button, you have a Roku voice remote. If it does not, you have a Roku simple remote.
If you have a Roku Touch™ Tabletop Remote, see the tabletop remote troubleshooting guide instead.
- Tip: If you still need help determining which remote you have, review the article with tips for identifying your Roku remote.
How to fix your Roku remote
After you've figured out what Roku remote you have, visit the article for your specific remote.
- Tip: If your Roku voice remote is not controlling power and volume on your TV, learn how to fix TV control issues.
What to do if your remote is warm or hot to touch
If the back of your Roku remote gets warm or hot during normal use, the rechargeable battery may be damaged or the alkaline batteries may be corroded.
- Warning: Do not attempt to remove alkaline batteries while hot!
- Discontinue use of your remote.
- If you are charging a rechargeable remote, disconnect your remote from the charging cable.
- Place remote on a hard non-flammable surface (like tile) and let it cool.