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Hotel and Dorm Connect

How to use Hotel and Dorm Connect to connect to the internet

When you are away from home, Hotel and Dorm Connect allows you to stream your favorite movies and TV shows using the internet connection at a hotel or college dorm. Connecting to a public network often requires signing in through a web browser, but with Hotel and Dorm Connect, you can authenticate the connection for your Roku® streaming device from your computer or smartphone.

  • Note:
    • Streaming results may vary depending on the connection speed at the hotel or college dorm.
    • Channels and channel content vary by country and may be limited or unavailable while traveling.

What to bring with you

When using Hotel and Dorm Connect, be sure to travel with the following:

  • Your activated Roku device, any accessory cables, power adapter, and remote. If your Roku device has been disconnected for an extended period of time, connect it to your home network before traveling and have it manually check for a software update.
  • A computer or smartphone with wireless capabilities and a web browser
  • A High Speed HDMI® Cable (*not needed when traveling with a Roku Streaming Stick® or Roku TV™)

Connect to the internet

After you arrive at your destination and set up your Roku device, initiate and authenticate the connection to the internet using the instructions below.

  • Initiate the connection

    Open the Settings menu on your Roku device to initiate the connection.

    1. Press Home home button on your Roku remote on your Roku remote
    2. Scroll and select Settings
    3. Select Network
    4. Select Set up connection
    5. Select Wireless
    6. From the list of available networks, choose the wireless network for the hotel or college dorm. If you do not see the network, select Scan again to see all networks.
    7. After your Roku device connects to the network, select I am at a hotel or college dorm.

    Authenticate the connection

    After the connection is initiated, the remaining steps will appear on the television screen. Complete these steps on your computer or smartphone.

    • Note: You have several minutes to authenticate. If the network setup times out, select Try again to initiate the connection again.

After the connection is authenticated, your Roku device will return to the Network menu. The Network name should match the network for the hotel or college dorm, and the Status should say Connected.

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