How to view your Roku payment history and charges to your Roku account
How to review charges to your Roku® account
- Sign in to your Roku account
- Go to Purchase history & invoices
- Review your invoices for Content or Products
Common types of charges
- Subscription payments billed through Roku: all transactions from Roku appear with the company name ("Roku") in credit card and bank statements. If “Roku” is not referenced, it’s not a charge from Roku. Find out what to do if you find unrecognized charges.
- Free streaming subscription trials automatically turn into paid subscriptions billed on a recurring basis: to avoid being charged for a subscription, you must cancel your subscription on or before the last day of the free trial period. If the charge is for a subscription that you no longer want, you can turn off auto-renew and cancel the subscription to prevent future charges.
- Purchases for Roku streaming players, Roku soundbars, or other products purchased from roku.com. will appear in your Roku account payments.
- Subscriptions purchased directly through streaming service providers will not appear in your Roku payment history (for example, a Netflix account that you sign into on your Roku device but purchased directly through Netflix will not be on your Roku invoice). You’ll need to contact the service provider directly for billing assistance.