How to update your Roku payment method
To update the payment method that is associated with your Roku® account and that you use to pay through Roku, simply sign in to my.roku.com or go to Settings > Payment method on your Roku streaming device.
Update payment method through your Roku account
- Sign in to your Roku account
- Go to Payment methods
- Choose a payment method to add, change, or remove
Update payment method on Roku streaming device
- Press Home
on your Roku remote
- Select Settings
- Select Payment method
- Select Add payment method or Update payment method and provide the required information
- For credit or debit card: enter your payment information in each field as it appears on your credit or debit card and select Save card
- For Paypal: a link will be sent connecting to your PayPal account
Accepted Roku payment methods
The following payment methods can be used to pay through Roku:
- MasterCard
- Visa
- PayPal
- Apple Pay (to add Apple Pay, you must visit my.roku.com using Safari; Apple Pay is currently not supported on other browsers)
- American Express (not available in France)
- Discover (only available in the U.S. and Canada)
- Prepaid gift cards if the payment merchant (e.g., Visa, Discover) is accepted in your geographic region
Troubleshooting
Try the following to help resolve issues when you try to add or update your Roku payment method:
- Make sure you entered card numbers correctly
- Try a different card or PayPal account
- Make sure your card has not expired or needs to be updated
- Try a different web browser such as Chrome, Safari, or Firefox
- To add Apple Pay, only use Safari (Apple Pay is currently not supported on other browsers)
- Confirm your Roku device is connected to the internet by going to Settings > Network > Check connection