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Change Wi-Fi settings on your smart home device

How to change Wi-Fi settings on your Roku Smart Home device

During the setup process, your Roku® Smart Home devices adopt Wi-Fi® settings from your phone or tablet. When you move or change network equipment, these settings may change, causing your smart home devices to go offline. To update the Wi-Fi settings, repeat the setup process and connect your smart home devices to your new network.

How to update Wi-Fi settings

You can find guidelines below depending on the type of each Roku Smart Home device you wish to update.

Cameras and doorbells

To change Wi-Fi settings for your smart home camera or video doorbell, you simply need to set up each device from the smart home app. You do not need to factory reset the device which removes settings and preferences.

Home monitoring system

If you need to change existing Wi-Fi settings on your home monitoring system, press and immediately release the Reset button on your Roku Monitoring Hub and then set it up again in the Roku smart home mobile app. The hub will remember the connections to you sensors and keypad, so you will not have to set them up again.

If you have not set up Wi-Fi or need to change from a wired Ethernet connection to Wi-Fi, use the following steps to connect to your Wi-Fi network in the mobile app.

  1. Tap Home Home icon in the Roku Smart Home mobile app from the navigation bar
  2. Select your Monitoring Hub
  3. Tap the Settings Settings icon in the Roku Smart Home mobile app icon
  4. Tap Device Info
  5. Tap Change Connection
  6. Follow the instructions in the app to connect to your Wi-Fi network

Lights and plugs

To update Wi-Fi settings for your smart home bulb, plug, or light strip, you must first factory reset each device and then set it up again using the smart home app.

Set up your device again

Make sure your device is powered on or fully charged and launch the Roku Smart Home mobile app for iOS® and Android™ to set up your device again.

  1. Open the Home Home screen icon in Roku Smart Home mobile app screen
  2. Tap the plus sign add a device plus icon in Roku Smart Home mobile app from the navigation bar
  3. Select Add device
  4. Depending on your device, either tap Cameras & doorbells or Lights & power and select a device
  5. Follow the on-screen steps

If you need detailed instructions, refer to the appropriate setup article below:

Cameras

Home Monitoring

Doorbells

Lights

Plugs

Troubleshooting

If you have trouble connecting your device to your new Wi-Fi network, refer to:

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