How to sign up for and manage a Roku Smart Home Subscription for cameras & doorbells
Roku Smart Home is even smarter with a Roku Smart Home Subscription.
Roku cameras and doorbells are already packed with features to make home monitoring a breeze — a subscription gives you even more. Get automatic motion and sound recording, cloud storage to view recordings for up to 14 days, plus intelligent detection that identifies people, packages, pets, and cars and only gives you the notifications you want.
When you set up a new Roku Smart Home camera or doorbell, you automatically get a free 14-day trial of a Roku Smart Home Subscription.
For information about signing up for and managing a Roku Smart Home Subscription with Pro Monitoring powered by Noonlight, see this article.
How does the free 14-day trial work?
Your Roku Smart Home cameras and doorbells include a 14-day free trial of a Roku Smart Home Subscription. No need to grab your credit card — it’s on us. Just download the Roku Smart Home mobile app to your smartphone, add your cameras and doorbells, and start using your Roku Smart Home Subscription.
The Roku Smart Home Subscription gives you access to premium features such as:
- Every move — recorded: your Roku camera or doorbell starts recording the moment it detects motion or sound and stores it in the cloud for up to 14 days
- Smart detection: customize alerts for people, packages, pets, or cars — so you only get the notifications you want
- Package identification: get a notification when your camera detects a package and see the image right on your smartphone’s lock screen
Purchase a Roku Smart Home Subscription at any time during the free trial period to continue getting premium service benefits without disruption. You can also subscribe any time after the free trial ends. If you don't subscribe, you can use your cameras or doorbells with the free features:
- Live streaming, no cloud recording
- Basic motion and sound detection, no filtering for people, package deliveries, and more
- Push notifications
- 5-minute cool-down period between event alerts
How to sign up for a Roku Smart Home Subscription
Signing up is simple! Subscribe before or after the 14-day free trial ends to continue unlocking the full potential of your smart home:
- Sign up for a Roku Smart Home Subscription
- Then sign in to your Roku account
- If you have a Roku Smart Home Monitoring System SE and would like to add Pro Monitoring powered by Noonlight to your Roku Smart Home Subscription, choose monthly or annual billing for the Pro Monitoring service. Or, skip this step.
- On the 'Add Roku Smart Home cameras' screen, choose a camera plan: select the 'Cameras Plus' plan to include up to 99 cameras and doorbells in your subscription for one price, or choose the 'Individual cameras' plan to select the devices to include
- If you chose 'Individual cameras,' select the device(s) that you want to include with your subscription
- Select a monthly or annual term for your subscription
- Select a payment method and complete your purchase by following the on-screen instructions
You can purchase a monthly or annual subscription for one, multiple, or all of your cameras and doorbells. Subscriptions can be switched between cameras and doorbells. Subscriptions renew automatically until you cancel.
The total price will depend on the number of cameras and doorbells that you use on your Roku Smart Home Subscription plan. The Roku Smart Home Subscription is currently available only in the U.S.
Note: If you included Pro Monitoring powered by Noonlight in your subscription, return to the Smart Home mobile app to activate Pro Monitoring. Follow the on-screen instructions to enter your contact information, add secondary contacts, provide details about your location, and choose a code word that will be required if you speak with a Noonlight agent. Professional monitoring will not start until you do this.
How to change your payment plan
If you decide you want to go from a monthly to a yearly plan or vice versa, it's easy to change. Your new subscription will start when your current billing cycle ends.
- Sign in to your Roku account
- Select Manage your subscriptions
- Under Active subscriptions, select Roku Smart Home Subscription
- Select Manage subscription
- Keep the currently subscribed cameras and doorbells checked and choose a new payment option (monthly or yearly)
- Follow the on-screen instructions to update your subscription
How to add, remove, or switch cameras and doorbells
You can control which of your cameras and doorbells you use with your Roku Smart Home Subscription. Cameras and doorbells can be added or removed and you can switch which ones you use with your subscription at any time.
Add cameras or video doorbells to your subscription:
If you purchase a new camera or doorbell and would like to add it to your Roku subscription, no problem — set up your new device and you'll automatically get a free 14-day Roku Smart Home Subscription trial with premium features. When you're ready to add the camera or doorbell to your subscription, follow the instructions below. If your subscription doesn't include all your Roku Smart Home cameras and doorbells in your account, you can easily add more at any time.
- Sign in to your Roku account
- Select Manage your subscriptions
- Under Active subscriptions, select Roku Smart Home Subscription
- Select Manage subscription
- Check the cameras or doorbells that you want to add
- Complete your purchase by following the on-screen instructions
Your subscription will start immediately and the price will update depending on the number of cameras and doorbells that you add to your subscription. A credit for the unused portion of your previous subscription will be applied to your next bill.
Use all eligible cameras and doorbells on your subscription:
If you sign up for a Roku Smart Home Subscription but aren't using all the eligible cameras or doorbells, you can update your subscription at any time by adding or deleting devices. For example, if you sign up for a Roku Smart Home Subscription for 2 devices, be sure to select which cameras or doorbells you want to use. If you sign up for a Roku Smart Home Subscription for 2 devices and only select 1 camera or doorbell to use, your subscription will be changed to a 1-camera subscription. And if you sign up for a Roku Smart Home Subscription for 2 devices and don't ever select any cameras or doorbells to use, your subscription will be canceled.
- Sign in to your Roku account
- Select Manage your subscriptions
- Under Active subscriptions, select Roku Smart Home Subscription
- Select Manage subscription
- Check the cameras or doorbells that you want to add
- Complete your purchase by following the on-screen instructions
Switch cameras or doorbells in your subscription:
If you have multiple cameras and doorbells but are not using all of them with a Roku Smart Home Subscription, you can switch the cameras that you're using with your subscription at any time, as many times as you like:
- Sign in to your Roku account
- Select Manage your subscriptions
- Under Active subscriptions, select Roku Smart Home Subscription
- Select Manage subscription
- Check the camera that you want to add
- Uncheck the camera you want to remove
- Follow the on-screen instructions to update your subscription
Note: Because you aren't adding or deleting a camera, your payment terms won't change. Any videos from the original cameras or video doorbells will be deleted from the cloud after 14 days.
Remove cameras or video doorbells from your subscription:
Too many cameras? No problem. Remove one or more at any time:
- Sign in to your Roku account
- Select Manage your subscriptions
- Under Active subscriptions, select Roku Smart Home Subscription
- Select Manage subscription
- Uncheck the cameras or video doorbells you want to remove
- Following the on-screen instructions to update your payment terms and remove the camera
Your updated subscription will start when your current billing cycle ends. At that time, any videos from the removed cameras will be deleted from the cloud after 14 days.
How to turn off auto-renew and cancel your Roku Smart Home Subscription
- Sign in to your Roku account
- Select Manage your subscriptions
- Under Active subscriptions, select Roku Smart Home Subscription
- Select Manage subscription
- Uncheck all cameras and doorbells
- Review your changes and select Cancel subscription
Once you turn off auto-renew, you'll continue to have access to all the Roku Smart Home Subscription features for the remainder of your billing cycle, as well as access to any stored cloud recordings for up to 14 days after the billing cycle ends.
So if you subscribe to a monthly plan on January 1 and cancel it on January 15, you'll have access to the subscription until January 31. If you purchase an annual subscription on January 1 and cancel it on January 31, you'll still have access to your subscription until December 31.
Without a subscription, cameras and doorbells can be used with their free features. If you change your mind about canceling, go to Manage Subscriptions > Resubscribe.